For end users (i.e., educational institutions that use UniTime) we answer a reasonable amount of support emails for free, usually within a day or two. On top of that, we offer additional services for a fee.

Vendors who plan to sell services based on UniTime open source software and would like to receive support from UniTime LLC (North America) or UniTime, s.r.o. (the rest of the world) should contact us to establish a support/maintenance agreement.

For customers in the Middle East: Naseej ( is the official support/maintenance provider for the UniTime software for educational institutes in the Middle East region.

For more information, or if you encounter any problem with our timetabling application or solver, please feel free to contact us at